How long does it take?
We usually file within one business day of receiving your signed authorization. Platform response times vary, from hours to several weeks. You’ll see every update in your case tracker.
Is it confidential?
Yes. Only the team members working your case can see your files. Sensitive images stay blurred in our system unless someone needs to view them, and every view is logged. We delete evidence and ID documents on a fixed schedule after your case closes.
Do you need my password?
No, never. We file as your authorized agent through official channels. We will never ask for your passwords, 2FA codes or account access. If anyone claiming to be Afnihi asks, it isn’t us.
Why Telegram?
It lets you reach a real person quickly and keeps everything about your case in one chat. You can use a username instead of showing your phone number. Sensitive documents never go through the chat: ID uploads and signing stay on this website.
What does “authorization” mean?
It’s a signed form that appoints us as your agent for specific links, platforms and actions you choose. It has a set duration, and you can revoke it in writing at any time.
What won’t you do on my behalf?
Anything outside the authorization you signed. We never log into your accounts, never ask for passwords or 2FA codes, never pay anyone in your name and don’t start court proceedings.
What can’t you remove?
Content that is lawful and within a platform’s rules, for example genuine reviews, news reporting, or criticism that isn’t defamatory. We also can’t act on content you don’t own, don’t appear in, or aren’t authorized to act on. We’ll tell you up front.
How do I pay?
Through the itemized invoice we send you on Telegram after you sign the authorization. Pay only through that invoice. Work starts once your payment is confirmed. We never ask you to pay anyone else.
What’s your refund policy?
If we review your case and can’t file, you aren’t charged. Ask us on Telegram about anything else before you pay.
Which platforms do you cover?
Major social networks, video sites, search engines, forums and many web hosts. If a site has a reporting route or a reachable host, we can usually file.
Can I act for someone else?
Yes, if you’re a parent or guardian, legal representative, or company officer. We’ll ask for proof of authority during authorization.
Do I need an account?
No. You can track one case with its ID and your email. If you want to see all your cases and the status of every link, sign in with your email: we send you a 6-digit code, and there is no password. That code is the only email we ever send, and only when you ask for it.
You don’t have to handle this alone
Send us the link. We’ll tell you what’s possible, free and in confidence.